AC: Ray White City South has been in its current form since 1989. It was one of the first Ray White franchises in Sydney. I took ownership of it about five years ago.
AC: It’s not a typical community – it’s very inner city. We’re in Chinatown so there’s no school presence as such. We’re always looking to be involved in the community in whatever way we can – we always have a bit of involvement in Chinese New Year, for example.
AC: I’m lucky in that we’re more of a property management than a sales business. From a sales perspective it’s incredibly hard where we are to get new listings. We can’t door knock! Most sales listings come from our rent roll, from satisfied property management clients.
AC: I love interacting with people and the challenges of running and growing my business. I’m working with a great team.
AC: They generally revolve around trying to solve a problem with a landlord or a tenant.Competition on fees from other agencies is a challenge. Keeping up with technology is a challenge too – but having said that, we’re always open to trying new things. We’ve just moved to paperless leases for instance.
AC: Only two words: care factor. As long as the person cares and wants to do the right thing – that’s the most important criterion. Having a genuine care factor for landlords and tenants. It’s so critical as we are in a people business.